Returns & Exchanges
At Gibraltar Hardware, we stand behind the durability and performance of our sports equipment; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Place the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous shipping markers.
- 4.Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking number handy while we process your return and issue your credit.
